Customer Return Policy, Contact Information and Privacy Pledge.



We at Cerebrex, have built our client base, one customer at a time. It is for that reason that we want you to be totally happy with your purchase from us. Therefore the following guidelines are hereby posted so that we may serve our customers with all the due diligence at our disposal.

We offer a 30 day money back guarantee policy, as well as 12 month warranty against factory defects. If you want to return a product you must call first or e-mail and get a Return Authorization Number. Please be certain that returned merchandise is in original condition and in its original carton. Shipping charges are not refundable.

There is a 15% restocking fee on ALL returned merchandise. Some products like nutrients, books, software, CD's, and tapes are not returnable, unless there is an obvious factory defect. Professional products, such as the Harmonic Translation system are not returnable.

Regarding privacy. We hold client privacy issues in the very highest regards. Thus do we pledge to uphold the following: All client information is used strictly for internal purposes and will not, under any circumstances, be given to outside parties.


Contact information.
Cerebrex
5 Franklin Rd.
Landenberg, PA 19350
Voice line : 610-255-5177
Fax Line 620-255-0750
E-mail the President: arcangel@inet.net



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Design and editorial content by Edward Courtney, cerebrex@cerebrex.com
All files are Copyright © 1997 Edward Courtney.